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  1. Halocline Support
  2. User instructions

User instructions

Tips & tricks

  • Local backup
  • How do I transfer my data when I change computer?
  • Increase performance in Halocline
  • Translate our Help Desk

Technical requirements & things to know for IT

  • Which VR Hardware is supported?
  • Halocline update to 2023.1
  • Requirements for the use of an external graphics card (eGPU)

Halocline troubleshooting

  • Log-Files & Diagnostics
  • My hall environment is not properly displayed

Hardware troubleshooting

  • Update SteamVR
  • No headset found | OpenXR Runtime
  • Improving headset tracking
  • Motion Sickness
  • Check the live performance of the VR Headset | SteamVR
  • Ground Fitting | Mixed Reality Portal
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