User instructions

Tips & tricks

• Download sample data
• Local backup
• How do I transfer my data when I change computer?
• Increase performance in Halocline
• Translate our Help Desk

Technical requirements & things to know for IT

• Which VR Hardware is supported?
• Installation notes
• Halocline update to 2023.1
• Requirements for the use of an external graphics card (eGPU)

Halocline troubleshooting

• Log-Files & Diagnostics
• My hall environment is not properly displayed

Hardware troubleshooting

• No headset found | OpenXR Runtime
• Update SteamVR
• Improving headset tracking
• Motion Sickness
• Check the live performance of the VR Headset | SteamVR
• Ground Fitting | Mixed Reality Portal