To use Halocline smoothly, it is necessary that your SteamVR is running at least version 1.18.7.
The following three options are generally available for a SteamVR update:
Option 1: Via HTC Vive Business Portal
In the context of the commercial use of the HTC Vive, you get access to the current SteamVR provided by HTC.
Approach
- The path is described in detail in the following link: Downloading the installer package
Note: - Please download only the latest SteamVR version under "Offline SteamVR Library".
- The login to download is available here: Welcome to HTC Account
- After the download, the installation on the VR computer takes place. You can find instructions on how to do this below: Installing the latest SteamVR software on a client computer
Possible issues
- HTC Vive login unknown or not present
Possible solutions
- Contact your purchase or IT to get the login information or ask them to download the update. Feel free to provide them with this article for this purpose.
- If you do not have access to the HTC Vive Business portal, please follow option 2 or 3.
Option 2: Install Steam
Approach
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The link below will enable you to create a Steam account: Create Your Account.
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This is required after installation to start SteamVR. The following link is available for the installation of SteamVR: SteamVR.
Possible issues
-
Your IT is blocking access to Steam
Possible solutions
- Contact your IT to get the update. Feel free to provide them with this article for this purpose.
- In consultation with your IT, use a mobile hotspot from your cell phone to access the web if the VR computer is not connected to the world wide web
Option 3: SteamVR in an environment without internet access
Approach
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According to the official Steam documentation, the following path is available to you: SteamVR for Enterprise / Government Use (Steamworks Documentation)
Possible issues
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No access to Steam
Possible solutions
- Contact your IT to get the update. Feel free to provide them with this article for this purpose.
- In consultation with your IT, use a mobile hotspot from your cell phone to access the web if the VR computer is not connected to the world wide web.