Thank you for visiting our website. In this Policy, we would like to inform you about how we handle your data in accordance with Art. 13 of the General Data Protection Regulation (GDPR).
The Controller for the data processing operations described below is the office named in the imprint.
When you visit our website, our web server temporarily evaluates usage data for statistical purposes in order to improve the quality of our website. This data consists of the following data categories:
- the name and address of the requested content,
- the date and time of the query,
- of the transferred data volume,
- the access status (content transferred, content not found),
- the description of the used web browser and operating system,
- the referral link, which indicates from which page you reached ours,
- the IP address of the requesting computer, which is shortened in such a way that a personal reference can no longer be established.
The above-mentioned log data will only be evaluated anonymously.
Cookies are small text files that can be placed on your computer or mobile device by websites that you visit.
A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session.
We do not use these necessary cookies for analysis, tracking or advertising purposes.
In some cases, these cookies only contain information on certain settings and cannot be linked to a person. They may also be necessary to enable user guidance, security and implementation of the site.
The legal basis for using these cookies is our legitimate interest according to Art. 6 (1) (f) GDPR.
You can also delete cookies or prevent the setting of new cookies at any time by using the appropriate browser settings.
Please note that if you delete certain cookies, our web pages may not be displayed correctly and some functions may no longer be available.
You may contact us via our contact form. In order to use our contact form, we will require you to provide the data marked as mandatory.
The legal basis for this processing is Art. 6 (1) (f) GDPR, being our legitimate interest to respond to your request.
Your data will only be used to process your request. We delete your data if they are no longer required and there are no legal obligations to retain them.
Where the processing of your data is based on legitimate interest in accordance with Art. 6 (1) (f) GDPR, you have the right to object to that processing at any time. To do so, please use the email address provided in the imprint.
Use of service providers and integration of other technical third-party content and functions
Our support site is hosted via the platform of the provider "Zendesk". We have concluded a Data Processing Agreement (Art. 28 GDPR) with Zendesk regarding the hosting and use of the Zendesk functions "Support" and "Guide". In this respect, Zendesk supports us as a processor in the implementation of our data protection obligations.
In addition, Zendesk integrates its own technologies on pages operated via the platform and sets its own cookies. Zendesk itself is the controller for this type of data processing under data protection law; we have no control over the data processing that takes place.
Accessing our pages therefore causes third-party services to be loaded. As a result, the third-party provider receives the information that you have accessed our site as well as the usage data technically required in this context.
The data processing takes place on the basis of your consent pursuant to Art. 6 (1) 1 a GDPR, provided that you have previously given your consent via our banner function.
Please note that the use of third-party content and functions may result in your data being processed outside the EU or EEA. In some countries, there is a risk that authorities may access the data for security and monitoring purposes without informing you or allowing you to seek redress. If we use providers in countries without an adequate level of privacy and you consent, the transfer to that country will be based on Article 49(1)(a) of the GDPR.
Your rights as a data subject
When processing your personal data, the GDPR grants you certain rights as a data subject:
Right of access by the data subject (Art. 15 GDPR)
You have the right to obtain confirmation as to whether personal data concerning you are being processed; if this is the case, you have the right to be informed of this personal data and to receive the information specified in Art. 15 GDPR.
Right to rectification (Art. 16 GDPR)
You have the right to rectification of inaccurate personal data concerning you and, taking into account the purposes of the processing, the right to have incomplete personal data completed, including by means of providing a supplementary statement without delay.
Right to erasure (Art. 17 GDPR)
You have the right to obtain the erasure of personal data concerning you without undue delay if one of the reasons listed in Art. 17 GDPR applies.
Right to restriction of processing (Art. 18 GDPR)
You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if you have objected to the processing, for the duration of our examination.
Right to data portability (Art. 20 GDPR)
In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format, or to request that this data be transferred to a third party.
Right to withdraw consent (Art. 7 GDPR)
If the processing of data is based on your consent, you are entitled to withdraw your consent to the use of your personal data at any time in accordance with Art. 7 (3) GDPR. Please note that the withdrawal is only effective for the future. Processing that took place before the withdrawal is not affected.
Right to object (Art. 21 GDPR)
If data is collected on the basis of Art. 6 (1) 1 f GDPR (data processing for the purpose of our legitimate interests) or on the basis of Art. 6 (1) 1 e GDPR (data processing for the purpose of protecting public interests or in the exercise of official authority), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or if data is still needed for the establishment, exercise or defence of legal claims.
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
According to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your data violates data protection regulations. This right may be asserted in particular with a supervisory authority in the Member State of your habitual residence, your place of work or the place of the suspected infringement.
Asserting your rights
Unless otherwise described above, please contact us to assert your rights. You will find our contact details in our imprint.
Contact details of our data protection officer
Our external data protection officer is available to provide further information on data protection.
Insert Contact details:
datenschutz nord GmbH
When contacting our data protection officer, please specify the name of the company, stated in our imprint.